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As an issuer, you may run out of POAPs and need to request more. This process, known as a top-up, allows you to obtain more mint links when you run out. This article provides a concise guide on how to request a top-up via the POAP Drops interface.
Log into POAP Drops:
- Navigate to https://drops.poap.xyz/.
- Log in using your email associated with your issuer account.
- Click on the Drop you wish to top-up in the Drops panel to go into the Drop details.
On the distribution method that you want to top-up, click on the “Request more” button.
(Note: you cannot request a top-up for a POAP Delivery.)
After completing the top-up request, it will be reviewed by the POAP Curation Body.
Please note that top-up requests for the same distribution method can only be made after any previous requests have been reviewed. If you wish to change your previously requested amount of POAPs or encounter any issues, please contact our support team via the chat bubble in the lower-right corner of all POAP websites; inform them of your intention to request more mint links, along with the reason for the change. Customer support will inform the Curation Body and better be able to assist you.